Yes, we will notify you via email once your reported issue has been resolved.
Can I report an issue with the mobile version of the site?
Yes, you can report any issues related to the mobile experience, and our team will work to optimize the site for better usability.
What should I do if my profile or school listing is not displaying correctly?
Try refreshing the page or clearing your browser cache. If the problem persists, report the issue through our support team, and we’ll investigate it promptly.
How long does it take to fix a reported bug?
The resolution time depends on the complexity of the issue. Most minor bugs are fixed within 24-48 hours, while major issues may take longer.
How do I report a technical issue on the website?
If you experience any technical issues, you can report them by sending an email to support@backpr.com.